Welcome to the TopVape.com Support Center
If you've purchased something from us and there is an issue with your order, please Login/register and submit a ticket.
If you've already purchased something from TopVape.com and there is an issue with your order, or you are having trouble placing your order, this page is for you.
Filing a ticket is the most efficient way for us to resolve your issue.
For immediate assistance, please email Admin@topvape.com
Orders Placed Monday-Friday before 2PM will be shipped same day. Weekend orders will be shipped Monday 8AM.
You should file a support request if:
- You Need To Cancel Or Change An Order
- You need to return a defective item
- Your Item was Dead On Arrival
- You were sent the wrong item
- Your order was missing something
- Your Items arrived damaged
- Your order is delayed, or has not been shipped or received
- You are having trouble completing your purchase
- You are having an issue using promotions or coupons