Customer Support

Welcome to the TopVape.com Support Center

 

If you've purchased something from us and there is an issue with your order, please Login/register and submit a ticket.

 

If you've already purchased something from TopVape.com and there is an issue with your order, or you are having trouble placing your order, this page is for you.

 

Filing a ticket is the most efficient way for us to resolve your issue.

 

For immediate assistance, please email Admin@topvape.com

 

Orders Placed Monday-Friday before 2PM will be shipped same day. Weekend orders will be shipped Monday 8AM.

 

You should file a support request if:

  • You Need To Cancel Or Change An Order
  • You need to return a defective item
  • Your Item was Dead On Arrival
  • You were sent the wrong item
  • Your order was missing something
  • Your Items arrived damaged
  • Your order is delayed, or has not been shipped or received
  • You are having trouble completing your purchase
  • You are having an issue using promotions or coupons